Samsung LN46B650 46 Inch 1080p 120Hz LCD HDTV with Red Touch of Color

Samsung LN46B650 46 Inch 1080p 120Hz LCD HDTV with Red Touch of Color

It features a 45.9″ screen (measured diagonally) with a widescreen 16:9 aspect ratio. The Touch of Color high-gloss finish is black with red accents. There are built-in digital (ATSC) and analog (NTSC) tuners for over-the-air TV broadcasts (antenna required) and built-in QAM cable TV tuner, which receives unscrambled programs without a set-top box (cable service required). The Ultra Clear LCD panel (1920 x 1080 pixels) provides clear resolution.

User Ratings and Reviews

5 Stars Great HDTV
Wonderful picture, especially with HD input. Totally sharp, no fringes or visual noise.

The delivery and installation was very professional. One recommendation: put something like an old sheet on the floor where they will open the box. From the delivery truck floor, the box can pick up some black smudges, which can transfer to your floor.

We have the TV in a corner facing diagonally out away from windows in both walls of the corner, and this way glare is no problem on the glossy face. The 46″ is a good size for our small living room.

It’s a good looking unit, and the few wires can be hidden behind the center post with a built-in strap and a supplied wrap-around white tube. The Red Touch is nice, but barely noticeable.

A USB thumb drive can be plugged in behind the right-hand edge. One way to use that is to use a computer to load the drive with pictures (jpg) and/or tunes (mp3). Then press “MEDIA.P” on the remote, select the thumb drive (with the red remote button), and select a stream of music or pictures. Pictures that are sized 1920×1080 pixels fit the screen perfectly and are very sharp.

The built-in speakers are OK, but we found a big improvement by adding a “ZVOX 550″ powered-speakers unit. It is one flat box that lies flat beneath and supporting the TV. Highly recommended.

3 Stars Good, but not great.
Overall I think this is a good TV, however based on all the positive reviews I read before buying it I am a little disappointed.

On the positive side the picture quality, color and contrast are all top notch. The menus are also very clear and intuitive. The styling of the TV is also very sleek and looks great in the room.

On the negative side, the audio quality with the internal speakers is terrible. I think it may have to do with the fact that the speakers are on the back or underside of the TV and not forward facing. If you’re hooking this up to a home theater then you should be fine. If not it’s going to sound like you’re listening to your clock radio.

Another gripe is that it’s hard to tell when the TV is on or off. When you turn it on or off there is a sound for each (which I personally find annoying) and it’s hard to differentiate which sound means what. there is also a tiny indicator light (which I find hard to see from the viewing distance) and it goes on when the TV is off which seem counter-intuitive.

Another disappointment is that remote doesn’t appear to be a universal remote that you can use to control other devices. If it does, it isn’t intuitive enough for me to figure it out.

Which brings me to my last gripe. To make it even more frustrating there is no paper manual. There is a paper quick guide, but if you want to find out details on how to use specific features you have to use the onscreen e-manual. I may be old skool, but having to read and e-manual to learn how to operate your tv is like learning how to drive a car while reading the instructions off the windshield. Also reading white text on a dark background from the couch at standard TV resolution is hard on the eyes.

3 Stars Not to sure about my setup so 3 stars
Ive been using my PC as a TV for the last 7 years. Last year I got a new Dell XPS 720 with the dell 24 inch ( 2408) LCD. This is my baseline comparison.

Now, to my new B650 with ATT Uverse HD. The 650 with U verse seems hit or miss. Some programs seem real sharp, and others somewhat pixelated. For example: Watching blue planet on U verse, picture the satellite view of a moving planet earth with the oceans and land moving below. Well, in the ocean area you can clearly see the the blues, and the pixels as they move and re organize, its strange. Its lame actually. Now, on my PC I dont see that, just a crystal clear picture.

So if anyone knows, why this could be, please let me know. Oh yea, If Im watching Hanity on the Fox News Network, his hair is constantly flickering, Im not sure if it the lighting, the TV, or U verse or all. But it too is lame.

Anyone ?

5 Stars 46″ Samsung 650B
A beautiful TV with a great picture. Sound is good, not great. I can’t imagine a better HD picture, even the standard is acceptable. White glove delivery was good.

2 Stars delayed and misleading shipping notification
July 18th I’m still awaiting delivery of my TV. It wont be delivered until July 21 ( a working day! ). Posted email tracking notified that I was made aware of delivery on july 7th, actually it wasn’t until next week a call was made by me and I was told that the product was not in the shippers possession ! Any way long story short very misleading shipping service. Hoping to receive my TV intact?

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Samsung LN40B630 40 Inch 1080p 120Hz LCD HDTV with Red Touch of Color

Samsung LN40B630 40 Inch 1080p 120Hz LCD HDTV with Red Touch of Color

39.9″ screen (measured diagonally) * widescreen 16:9 aspect ratio * Touch of Color high-gloss finish — black with red accents * built-in digital (ATSC) and analog (NTSC) tuners for over-the-air TV broadcasts (antenna required) * built-in QAM cable TV tuner receives unscrambled programs without a set-top box (cable service required) * 1920 x 1080 pixels *

User Ratings and Reviews

5 Stars Best TV for the price
I am a believer in the idea that the best price for technology is found just short of the latest version of a product on the market. This Samsung has a great picture without the advanced edge of technology such as LED technology. It also offers a great added feature that I did not know was there until the set arrived. You can attach a USB flash drive to the Samsung and view your latest jpeg digital pictures in full high definition. This feature alone is worth selecting this set over others in the same catagory and price range. There also is the ability to connect the set to an ethernet connection to Yahoo!, Flickr, YouTube, but I did not use this feature.

Others have commented that the sound quality is deficient, but I connected the set to an AV receiver and bypass the internal speakers.

Overall, I am very pleased with this TV.

5 Stars incredibly good
I am a compulsive investigator. I shopped and studied - I originally intended to get the 37″ Samsung, but the price on this one decided me. I went to Best Buy to check out the picture and decided that the 630 was preferable to the 650 because of the matte screen.

I had the box open and the set working within 20 minutes. Just great with factory settings, but I like a more subtle color. I am sure that the numbers on the contrast levels are valid only in comparison with other Samsung models, but however you scale it, this thing has an incredible contrast ratio. If you use the Menu and reduce the contrast and backlighting bit, then play with the color intensity, you will have a picture equal to sitting aross the room from the person on screen.

By the way, I found that HGTV (Home & Garden) and Macy’s commercials have the most consistently perfect images for judging color and contrast. What was unexpected was the nearly 3D effect of the picture.

To protect my investment I bought a constant voltage transformer (voltage regulator) that also functions as a surge protector. This also lessens the likelihood of power surge damage (nothing will save you from a direct lightning strike) but it also maintains a constant voltage level so there are no fluctuations in picture color.

All this and I do not have HD, just standard Direct TV cable. I LOVE it!

5 Stars LN40B630
I will echo what the first reviewer, Rich Vergo said. Like he did, I initially purchased the Sony KDL-40V5100 (Sony’s 2009 competition to the LNB630) and was fairly content. I originally thought about buying the Samsung LN40B650 but its higher price tag pushed me towards the Sony. I was pretty happy until I kept seeing the Samsung panel at a couple friends’ houses. It didn’t take too long to realized the difference between the two is so staggering I knew that I would not be able to live with the Sony set. Fortunately, I found the so similar B630 for the same price I paid for the V5100.

I spent about three weeks experimenting and reading message boards to get a good configuration on the Sony. However, right out of the box the B630 image is breathtaking, to say the least. It’s so crisp, the image appears three dimensional and the colors are so vivid. Like Rich said, in comparison to the B630, the Sony LCD’s look like old technology. Everything I’ve watched so far looks way better; Heck, even the Direct TV guide looks better on the Samsung.

If you are in the market for a TV in this size and price range, I would highly recommend it. Even if you’re considering saving $100 or so on a cheaper TV, I think the difference in quality is easily worth the difference in price. You might also want to look at the slightly more expensive B650 series. It’s clear panel will provide a little better picture but will reflect more glare. I went for the B630 because it was $200 cheaper than the 650. The difference wasn’t quite worth it.

I’ve only found two negatives so far. First, the buttons on the panel are not buttons at all but rather some sort of touch sensitive mechanism and it’s almost impossible to see them unless you have a spotlight and get up close. This renders them virtually useless. Second, the mounting holes are too close together and located too much towards the center of the TV. My current mount isn’t the greatest and the way the holes are setup makes the TV unstable. I will probably need to buy a new mount.

5 Stars Amazing
First of all, I researched TV’s for about half a year before making my decision on this samsung. After looking at TV’s countless times, I knew I decided on Samsung, and was looking in the 1k range. At first I was going to get a 60hz model, but after lookin at them side to side with this 120hz model, i couldn’t not get this one. I jumped on it when it was on sale for $999 for 2 days, and got to pick it up on wed., july 8th. I’ve had it for a day now. I watched Quantum of Solace on blu-ray, and wow, this tv blew my mind. I’ve never seen a picture so crisp and clear, every scene was perfect, looked way better than when it was on display in the store. Some people complain about the 120hz automotion plus, but you just need to mess around with the settings a little bit and find the right fit for you. I love it, it looks great during action scenes, and makes the picture literally look 3D. Also, the sound really is pretty good for a flat panel, but i hope to eventually buy surround sound. Also, I played some PS3 and i could tell it looked better than on our older 1080i rear projection big screen, the color was much better and much more fluent. Also, it has many nice features. I haven’t tried the infolink yet but it seems pretty cool, and it has tons of different settings to get your picture looking exactly the ways you want it with different presets like “standard, natural, dynamic, and movie”. Also, this TV looks amazing even when it’s not turned on with it’s black panel and red TOC, it looks very expensive and stylish. If your looking to buy a new flat screen don’t look anywhere but right here as this will not disappoint you in any way. Don’t settle for anything less if you can shop around and find it for a great price like i did.

5 Stars First-rate HDTV!
Picture quality is truly excellent and the sound is superb - with an optional Sony Sound Bar, that is (you can’t really expect decent speakers with the flat-screen form factor). One underrated feature is the matte screen, which was the best on the HDTVs I looked at. Highly recommended!

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Samsung LN52B630 52 Inch 1080p 120Hz LCD HDTV with Red Touch of Color

Samsung LN52B630 52 Inch 1080p 120Hz LCD HDTV with Red Touch of Color

52.0″ screen (measured diagonally) * widescreen 16:9 aspect ratio * Touch of Color high-gloss finish — black with red accents * built-in digital (ATSC) and analog (NTSC) tuners for over-the-air TV broadcasts (antenna required) * built-in QAM cable TV tuner receives unscrambled programs without a set-top box (cable service required) * 1920 x 1080 pixels *

User Ratings and Reviews

5 Stars A beautiful picture - we love this TV
We purchased the LN52B630 as it is the highest model with a matte screen - it has outstanding picture quality, even better than any of last year’s “A” models.

The matte screen makes a HUGE difference in areas with lots of windows or other light sources. Our previous TV had a relflective screen guard, and the change is SO nice.

The speakers are adequate for daily TV viewing, but use an external sound system for movies and music if you can.

Very easy to set up and use! Great remote control.

It does have touch controls in the center of the lower bezel for basic operation , but the are very hard to see - they do not light up or anything, at least on my set. The On/Off control is easy to find if you forget where the remote is or it walks off after watching for a while

The user manual comes on a USB stick or you can download it from Samsung (ahead of your purchase if you want to). There might be a couple of pages you would want to print out from your PC - you don’t need the whole thing. And there is onscreen help for the different setup selections, so we rarely need the manual.

We would have liked DLNA capabilty (not available with matte screen) to stream our family music/ photos/ videos to the set, but with the USB port we just hooked up an external hard drive to get access to all of this. Might be less hassle in the long run??

It does have an ethernet connection though - I hope Samsung adds more web capability or even some DLNA features in future firmware releases.

(The prices on these change almost weekly - watch the Samsung blogs on Amazon for specials, or use a price watching service on the web like dealnews)

5 Stars Awesome TV
We were looking for a 55″ matte screen lcd tv, but there doesn’t seem to be any. I came across this 52″ & took a chance, I couldn’t find it in our local stores. I am very pleased with it, the picture is great. I am not an expert, so I can’t give a detailed review. I can say that my husband said it has a heck of a picture (the HD is great).

I also wanted to comment on the delivery. I have read reviews on other tvs that gave bad reviews to pilot service. When I first got the email saying it would be delivered by pilot, I expected the worst. There service was great, they set it up in the room I requested, attached the stand & checked for a blue screen & I verified no damage before I signed. They also took away the packaging.

Also, Kudos to Amazon. I ordered the TV on Wednesday & it was delivered Friday. I couldn’t ask for more. I am happy with the tv & Amazon’s service.

5 Stars Excellent TV
I have done a lot of research on LCD TV. End up I decided to go for the new B series of Samsung LCD TV. Own it over a month and it performing very well. The only thing don’t like is the connection panel is located closed to the right back edge of the TV. You can see cables behind it from the front.

5 Stars Still debating what model to buy, THIS IS IT!
After spending way too much time researching and viewing these TVs at big box stores, I eventually bought this set from Amazon, and could not be happier.

I was in the plasma vs LCD debate for a while and decided that I needed/wanted the brightness of an LCD, didn’t want to worry about any burn in issues (I know they are almost non-existent today anyway). I wanted 1080p and most plasma sets with 1080p are close to this price point as well. I debated for about a month between last years ln52a630 and the ln52a750, and which one to buy. The matte screen on the 630 was its highlight for me, but there was a sacrifice in the contrast ratio and other miscellaneous little “bells and whistles”. The A750 being the more expensive model, the price point dropped so much, it was now pretty much an even swap. Hearing about the problems associated with the 750 including glare, halo and TOC flaking issues, I decided the 630 with its matte screen was the TV for me.

So, I price shopped the A630 for a few weeks until I stumbled across the new version of the set, the ln52b630. A little more money is WELL spent when upgrading to this TV. The contrast ratio is double 40,000:1 vs 80,000:1, and even dominates last years 50,000:1 A750’s contrast ratio. Again, this TV also has the MATTE SCREEN! Almost no glare issues in my very bright viewing room, that has multiple windows and a sliding glass door.

The TV’s picture quality is the best my friends and I have seen so far from an LCD. Deepest blacks and brightest brights are the comments I have been hearing when people see this TV in operation. The clarity in blu-ray 1080p with 120hz is breathtaking, you almost don’t want to take your eyes off the screen. I have it connected to Dish Network’s HD service and the PQ in 1080i is also superb, a slight loss in clarity and blur in fast moving sequences that is non-existent in 1080p. Standard def programing also looks great as well.

As far as audio, I have it setup through surround sound, so I cannot comment.

I have yet to connect an ethernet cable to use those features as well.

**UPDATE** I have attached the ethernet cable and the “infolink” features do work as advertised. It is a nice feature, news stories, temperature/weather, stocks all positioned in the corners of the screen. Will i ever use it, probably not. But, it works as advertised. I wish it was a way to update firmware for the TV rather than for these features.

The USB media port is another excellent feature. It allows you to play movies, music and pictures directly from the side of the TV with a USB flash drive or external hard drive. It will play almost any codec you throw at it, supposedly even x264(HD), have not been able to test this.

The remote is nicely designed and easy to use. Samsung eliminated the dreaded “click-wheel’ on this years new models.

Delivery: Pilot was my shipping service, and I cannot say anything bad about the service. The delivered early and made the necessary phone calls to arrange delivery. The box was in great shape, as well as the TV inside.

3 Stars Happy With TV, Disappointed with Delivery
We received this TV yesterday. While we are happy with the TV, we were very disappointed with the delivery service. The tracking said the TV would be delivered by Pilot, but a different company called us to confirm the delivery date/time. We were given a 6-hr window (10am-4pm) and when it approached 3:45, we called Pilot, who called their subcontractor, Forward Air, and were told it would be delivered ‘within the hour.’ A totally different subcontractor called (sub-subcontractor?) to say they would be late. Finally at almost 5pm, they showed up with the TV. Totally in a rush, they took it out but installed it incorrectly. We had to spend two hours later that night to get it to work correctly. If I were to do it a second time, I would buy *this* TV locally, NOT from Amazon.

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Samsung LN40B750 40 Inch 1080p 240Hz LCD HDTV with Charcoal Grey Touch of Color

Samsung LN40B750 40 Inch 1080p 240Hz LCD HDTV with Charcoal Grey Touch of Color

39.9″ screen (measured diagonally) * widescreen 16:9 aspect ratio * Touch of Color high-gloss black finish with charcoal gray accent * built-in digital (ATSC) and analog (NTSC) tuners for over-the-air TV broadcasts (antenna required) * built-in QAM cable TV tuner receives unscrambled programs without a set-top box (cable service required) * Ultra Clear LCD panel (1920 x 1080 pixels) *

User Ratings and Reviews

4 Stars Great LCD TV!!!
This television is excellent!! It’s black levels are very deep, contributing to excellent shadow detail in dark viewing material. The screen is highly uniform with no noticeable bright areas or stuck pixels. The colors are accurate and vibrant. The 240Hz processing works pretty well, smoothing out motion blur and reducing judder, but the effect takes some getting used to. Even standard definition TV looks pretty good on this set, but doesn’t hold a candle to any HD content. Highly recommended!!

5 Stars My first Sports Worthy LCD, 240Hz Makes a Big Difference
This was the last of four CRT TVs that I replaced with flat panels and I now have two Plasmas and two LCDs. I ordered from Amazon and they used a delivery company called Pilot. Pilot called me four days after I placed the order to report that it had arrived in the Boston area and set up a delivery appointment. Pilot showed up on time and put the boxed TV in the room of my choice. The set weighs just over 30 pounds and setup was a no-brainer. Don’t be bothered by the paucity of paper instructions; It’s all on a USB drive that fits into one of the TVs USB connectors. I haven’t even needed mine.

As for performance, the 240Hz appears to completely eliminate the “LCD Motion Blur” that makes my older Samsung 60Hz unacceptable for fast moving sports. I may have to update this after the NFL season starts, but for now it appears to be on a par with my plasmas — something I had not expected. Overall, I would rank the picture quality as excellent.

One comment on aesthetics: I like the plain black frame a lot better than the bright red “touch of color” that surrounds most of the other Samsungs.

Overall I’m very happy with the TV and with the Amazon buying experience. I would recommend it to anyone buying a new TV.

4 Stars Very nice TV for a little bit of a premium.
This TV is a bit more than I needed, but I know that going into purchasing.

I like the there is no red color in the bezel. The picture is very good, it really feels that the foreground movement is separated from the background. This gives everything the feel of 3D. I don’t know if this is from the motion plus smoothing or if this is normal on newer TVs. It feels weird to watch, but I might get used to it.

The widgets and add-ons are neat, but gimmicky. The processing behind them is slow so there is a lot of lag in the controls.

The media connectivity to me seems pretty aweful. THere may be some settings I have not found yet, but I tried to play a DIVX TV show from my computer using the software provided. The TV played the video but the aspect ratio was way off, it placed the video in the center of the screen, it was very small as well. In comparison if I play the same video from my PlayStation 3 it looks fantastic on the screen.

The connection options are fantastic, lots of choices.

The delivery process was great. They brought the TV to where I wanted it, but did not wait for me to plug it in and test as others had stated.

Picture: looks great for blu-ray movies and the few HD channels that I pull in without a box.

Sound: I do not use the built in speakers

Extras: widgets and extras are neat, but gimmicky, slow, and not terrible useful.

Value: A little expensive, but it’s a new TV so thats to be expected, I feel that it is worth what I paid.

5 Stars Samsung LN40B750
Five stars for this great unit! Samsung hit another winner with this product. Picture perfect, easy set up and really decent sound. Easy to use lighted remote. No motion worries with the latest 240hz setup.

Grey touch of color is very attractive. Swivel base works great for viewing at different locations in my family room with no problems viewing at any angle. No problems with screen reflections either.

Menus are easy to walk through for any user adjustments.

I also purchased and installed the wireless USB device. Easy to install and set up also.

I would highly recommend this set to anyone.

5 Stars Great TV
I’m really pleased with the whole process of ordering, delivery and set up, and I’m especially pleased with the TV. We already have a smaller Samsung LCD flat panel so buying the LN40B750 was a no brainer. I watch a lot of sports and with the 240Hz motion capability, I don’t notice any motion distortion. Set up was easy, the picture quality is top notch and the wife can’t get me out of my recliner!

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Samsung LN52B750 52 Inch 1080p 240Hz LCD HDTV with Charcoal Grey Touch of Color

Samsung LN52B750 52 Inch 1080p 240Hz LCD HDTV with Charcoal Grey Touch of Color

52″ screen (measured diagonally) * widescreen 16:9 aspect ratio * Touch of Color high-gloss black finish with charcoal gray accent * built-in digital (ATSC) and analog (NTSC) tuners for over-the-air TV broadcasts (antenna required) * built-in QAM cable TV tuner receives unscrambled programs without a set-top box (cable service required) * Ultra Clear LCD panel (1920 x 1080 pixels) *

User Ratings and Reviews

5 Stars samsungLN52B750 LCD TV
Had compared this tv w/the new LED tv’s, not much of a difference. With all the great reviews on Amazon, decided to purchase from Amazon. Received a great price and the Sony S360 blu ray player free, plus free shipping. First off, turned down the contrast and axed the unnecessary enhancements, WOW, what a great picture. Pairing w/Sony 5000es blu ray player, blu rays look awesome, only played 1 regular dvd, Alice in Chains, Unplugged (plcture looked fantastic)so upconverting definitely shines. This is an attractive lcd tv, at least to me. Further down the road will have it calibrated, I’m a bit color blind and would prefer a pro set it up correctly to my room. Have no problems w/the tv so far. First day after set-up, watched movies from early in the morning to early evening, nice day at the movies. Pilot delivery was actually a few days early, carried into the house and left it in the front room. Happy w/their performance… Really enjoy dealing w/Amazon… Thanks again, John in Ben Lomond, CA

4 Stars My First Flat Panel
I got this TV from a B&M store on Father’s day. The box barely fit into a Honda Odyssey so shipping seems like a good option if you don’t have a truck or mini van.

I like how the stand isn’t attached because I directly hung this onto a wall mount.

The picture is great and 240hz shows HD content silky smooth. The sound quality isn’t that impressive, but I guess it’s acceptable for a flat panel.

My only dislike about the TV is when ever I turn it on, I hear this buzzing noise that sounds like a loud static buzz/hiss that plays on top of the musical intro noise. This sound varies each time I turn the TV on and I heard it was related to some transformer issue, but I’m not sure. I can live with it and I’m not about to return a TV because of this minor defect.

I couldn’t tell any difference comparing the LED version and this TV to justify the price increase so I didn’t go with the LED one. I suppose the LED one may have a longer life, but I figure by then they will have even better TV’s.

The remote has weird curve at the bottom which bothers some people. Also I found that toggling between video sources has awkward delays that make me mess up which input i’d like to select.

The speaker outputs didn’t seem adjustable by using the volume control on the TV, though there might be a setting I don’t know about.

All in all, I’m pleased with the television, but it’s not “perfect” so I can’t give it 5 stars.

3 Stars cc- not working on HDMI
This TV looks great, both HD and Standard def, but the HDMI inputs do not support closed-captioning.

The component inputs work, but whats the point of having HDMI interface- yet connect component inputs?

I am thinking of returning this.

5 Stars Best LCD I’ve Seen
Our 5-year-old projection LCD was getting fuzzy so we finally decided to spring for a new one. What a difference! The blacks are ebony. The images are sparkly clear. The colors are brilliant. The reflections, although faintly there if you look for them, are not bothersome at all. The low def pictures are better than the hi def ones were on the old set. I absolutely cannot make the image disappear no matter what angle my eyes are to the set–directly above, off to the side, or down below–so its viewing angle, for me, is every bit as good as any plasma or CRT. I haven’t yet noticed any fast motion blur, but to be fair, I never noticed any on the old set, either. Thus, the 240Hz doesn’t seem to be very important, although we haven’t tried watching a fast moving sporting event with it turned off. The only comparison between the old and the new, where the B750 isn’t as good, is the sound. But, hey, we really didn’t expect much anyway; we realized how tough it is to hide high fidelity speakers in a 2″ thick TV whose front is almost all picture. We expected to have to augment the sound with a separate sound system, so we were not disappointed with that.

The delivery guy didn’t have any white gloves, but I really can’t complain about his work. He didn’t spend a lot of time with us, but he did hook up our components and turn it on, so I can’t complain about that either.

The features of this set are many, and some we have not yet tried, but the main reason we have a TV in the first place is program watching, and that has become a hugely satisfying experience with the LN52B750.

1 Star Avoid Samsung products! Horrible Customer Service
We purchased this dryer as a set March 29th 2009. June 25th 2009: The dryer failed with and upside down F5. We contacted Samsung and started a ticket. They told us there was not a service center available and they would send this to the “back office” and within 5 days we should have support. I called back the following week and was told the same thing.

I called the True Value store where we purchased the combo and they said they were authorized to service this product. True Value called in to Samsung ASC (Authorized Service Center) helpline and got the part numbers needed for repair. The parts were on backorder. It is now July 15 2009 and the parts are still on back order. I have called 38 times to Samsung with no resolution. Samsung said I voided my warranty because the ASC was not an ASC. Samsung decided that wasn’t true and have reinstated my warranty.

Samsung closed my ticket and said it was complete because the parts were on backorder and when we received the parts the dryer would be fixed. Samsung decided that wasn’t true and have reopened my help ticket. THANK GOD for Discover. We called Discover and they said it was unacceptable and have given us the credit ($1800) for the combo and have decided to seek reimbursement from Samsung. HA!

Now, I am not saying DON’T buy Samsung, I just saying “Don’t say you weren’t warned.” I will never ever, ever buy Samsung again. I hope I have saved someone the pain of a month without a dryer and a serious headache.

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